Answers to Mortgagee Questions Index

    A to M

    N to Z

    Alternate Report Retrieval

    Adjustments

      Late/interest
      Reasons
      Requesting

    Advance Notices report file

    Batch file transmissions

    Billing

      Purchased or sold case
      Who
      What
      Where
      When

    Calculations

      Interest charges
      Late charges
      Premium charges

    Case

      Canceled
      Information
      Non-endorsed
      Servicer/holder transfer

    Communication with lenders

    CPU to CPU

      See Batch file transmissions

    EDI

      Servicer/holder transfer

    FHA Connection

      Accessing
      Payments and reports
      Service bureau authorizations

    Interest

      Assessed
      Calculation
      Paying
      Removing

    Late Charge 

      Assessed
      Calculation
      Paying
      Removing

    Late/interest adjustments

    Lender addresses

    Lender Notification report file

    Monthly mortgage insurance premium change

    Payments

      Applied to owed amounts
      Batch file transmissions
      Beginning payments
      Change bank account number debited
      Due date of payment
      Ending payments
      Online (FHA Connection)
      Received date of payment
      Tolerance
      Transaction never debited
      Warehoused
      Wrong amount paid
      Wrong case numbers paid

    Portfolio report file

    Premium

      Beginning payments
      Calculation
      Change
      Due date
      Ending payments
      Incorrect
      Paying

    Reallocation

      Reasons
      Requesting
      Reallocation Transactions report file

    Reconciliation report file

    Refunds

      Address for refund check
      Multiple cases/checks
      Reasons
      Requesting
      Status
      Types
      Refund Transactions report file

    Report Files

      Advance Notices
      Billing
      Case Detail
      Lender Notification
      Portfolio 
      Reallocation Transactions
      Reconciliation
      Refund Transactions

    Secure File Transfer Protocol (SFTP) for report files

    Service bureau authorizations

    SFPCS Periodic (SFPCS-P)

    Warehoused payments