Answers to Mortgagee Questions Index

A to MN to Z

Alternate Report Retrieval

Adjustments

 Late/interest
 Reasons
 Requesting

Advance Notices report file

Batch file transmissions

Billing

 Purchased or sold case
 Who
 What
 Where
 When

Calculations

 Interest charges
 Late charges
 Premium charges

Case

 Canceled
 Information
 Non-endorsed
 Servicer/holder transfer

Communication with lenders

CPU to CPU

 See Batch file transmissions

EDI

 Servicer/holder transfer

FHA Connection

 Accessing
 Payments and reports
 Service bureau authorizations

Interest

 Assessed
 Calculation
 Paying
 Removing

Late Charge 

 Assessed
 Calculation
 Paying
 Removing

Late/interest adjustments

Lender addresses

Lender Notification report file

Monthly mortgage insurance premium change

Payments

 Applied to owed amounts
 Batch file transmissions
 Beginning payments
 Change bank account number debited
 Due date of payment
 Ending payments
 Online (FHA Connection)
 Received date of payment
 Tolerance
 Transaction never debited
 Warehoused
 Wrong amount paid
 Wrong case numbers paid

Portfolio report file

Premium

 Beginning payments
 Calculation
 Change
 Due date
 Ending payments
 Incorrect
 Paying

Reallocation

 Reasons
 Requesting
 Reallocation Transactions report file

Reconciliation report file

Refunds

 Address for refund check
 Multiple cases/checks
 Reasons
 Requesting
 Status
 Types
 Refund Transactions report file

Report Files

 Advance Notices
 Billing
 Case Detail
 Lender Notification
 Portfolio
 Reallocation Transactions
 Reconciliation
 Refund Transactions

Secure File Transfer Protocol (SFTP) for report files

Service bureau authorizations

SFPCS Periodic (SFPCS-P)

Warehoused payments