Key Contact Information

    Discrimination and Fraud

    Help for individuals and families recovering from a major disaster

     

     

    Discrimination and Fraud

    Help for individuals and families recovering from a major disaster

     

     

    Discrimination and Fraud

     

    Discrimination

     

    If you are a disaster survivor and feel you have been discriminated against, you can file a complaint by calling HUD at 1-800-669-9777 or TTY: 1-800-877-8339 or visit how to file a complaint. Materials and assistance are available in English and Spanish. You should file a complaint with HUD as soon as possible. HUD may not be able to help you if your complaint is filed more than one year after the last discriminatory act.

     


     

    Scams and fraud

     

    After a disaster, scam artists, identity thieves and other criminals often attempt to take advantage of disaster survivors: watch for and report any suspicious activity.

    Home repairs

    • Be wary of anyone soliciting work
    • Ask for state or local permits
    • Check references
    • Don’t pay in full upfront
    • Get receipts
    • Federal Emergency Management Association (FEMA) and the U.S. Small Business Administration (SBA) inspectors never charge for disaster assistance or for inspections

    Fake charities

    • Watch out for fake charitable or disaster relief organizations
    • Don't share personal or bank information over the phone
    • Research unfamiliar charities

    Identity theft

    • Always keep important papers in a safe place
    • Contact your insurer at the number given to you by the company
    • Watch your credit for at least several months
    • Stop or forward your mail

     

    More information

    Contact a housing counselor

    HUD-participating housing counselors work for non-profit or government agencies. Counselors can help you find the best options and resources for your situation. The assistance can be short- or long-term depending on your needs. Search online for a housing counselor in your area or call 1-800-569-4287.

     

    Page last reviewed or updated: April 6, 2023