The Equal Employment Opportunity Division (EEOD) administers, manages, and ensures compliance of HUD's Equal Employment Opportunity (EEO) complaint process and it's Alternative Dispute Resolution (ADR) Program by counseling, investigating, and adjudicating complaints filed by HUD employees and applicants for employment who allege discrimination on the basis of their race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, and parental status, as well as retaliation for prior protected EEO activity. In addition, EEOD advises on relevant policies, procedures, and issues affecting EEO. In addition, EEOD conducts compliance reviews, and provides training and technical assistance on EEO matters to HUD employees, managers and supervisors.

Mediation is the Department's primary technique for addressing workplace disputes and conflict during the EEO complaint process. The Alternative Dispute Resolution (ADR) Program is responsible for coordinating and overseeing the mediation process under HUD's ADR Program. Engaging in ADR to the maximum extent practicable and at the earliest possible stage, helps to achieve mutually acceptable and cost-effective outcomes and business efficiency.