Get Help and Find Resources
In addition to federal agencies like HUD, local organizations can help you with your COVID-19 related needs. Local organizations provide many services and resources. If you are experiencing a life-threatening emergency, please dial 911.
Are you experiencing or at risk of homelessness?
Contact an organization or person in your local community who can help using HUD’s homeless service provider contact list.
Get free housing advice
HUD-certified Housing Counselors are available to help you with your housing situation, discuss your options, and direct you to other local resources.
Call 1-800-569-4287 or find a housing counselor.
COVID-19 resources
- Find a COVID-19 vaccine near you at Vaccines.gov.
- Read about up-to-date health information on COVID-19 from the Centers for Disease Control and Prevention (CDC), including what to do if you feel sick.
- Visit Coronavirus.gov for COVID-19 information and resources from multiple federal agencies.
- Read through HUD’s COVID-19 Vaccinations and Testing Toolkit (PDF).
- Visit the Consumer Financial Protection Bureau’s (CFPB) website for information on protecting your finances during COVID-19, including resources for homeowners and renters.
- Find information on COVID-19-related tax relief, rebate credits, and economic impact payments from the IRS.
- Find COVID-19 relief options for small businesses from the Small Business Administration (SBA).
- Explore FEMA's COVID-19 response information and resources information and resources.
Housing Assistance
- Find a HUD-approved housing counseling agency in your area or call 1-800-569-4287.
- Look up HUD-funded resources in your state.
- Find your state government’s website for additional local resources.
- Contact a homeless service provider in your community. They assist people experiencing homelessness or those at risk of homelessness.
- Search justshelter.org to find community organizations working to provide affordable housing, prevent eviction, and reduce family homelessness.
- If you receive grant funding from HUD, find a community development or affordable housing contact for help with HUD’s programs.
- HUD-certified housing counselors are available to help you with your housing situation, discuss your options, and send you to other local resources. Call 1-800-569-4287 or find a housing counselor.
- Learn how to get help with rent from the U.S. Department of the Treasury, including information on local Emergency Rental Assistance (ERA) programs, which help tenants and landlords find rental assistance. You can also find rental assistance from the National Low Income Housing Coalition State and Local Rental Assistance database.
- Find state or local COVID-19 protections from the Eviction Lab, a nonprofit organization.
- Find information on tenant rights and responsibilities on HUD’s website.
- Contact your local Community Action Agency to find out what services they might offer, including emergency payments for rent or utilities.
- Learn about government programs to help pay for home energy bills and other expenses from USA.gov.
- Explore COVID-19 relief options for renters from Fannie Mae.
- HUD-certified housing counselors are available to help you with your housing situation, discuss your options, and send you to other local resources. Call 1-800-569-4287 or find a housing counselor.
- Find assistance to avoid foreclosure near you.
- Locate a VA Medical Center for Veterans’ medical care.
- Contact the Help for Homeless Veterans Helpline at 1-877-424-3838 for 24/7 access to VA’s services for homeless and at-risk Veterans.
- If you are homeless or at-risk of homelessness, locate a Community Resource and Referral Center near you for help finding permanent housing, health and mental health care, career development resources, and access to other VA and non-VA benefits.
- Veteran’s Crisis Line: Call 1-800-273-8255 and press “1” to talk confidentially if you have thoughts of hurting yourself or thoughts of suicide. Available 24/7 to Veterans and Service members in crisis (and their families and friends).
- Legal Services Corporation (LSC) is a network of non-profits that provide legal aid for people with low incomes. They help people with fair housing issues and other civil legal problems.
- Housing discrimination: Federal law prohibits housing discrimination based on your race, color, national origin, religion, sex, family status, or disability. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint.
- Housing Choice Vouchers: File a Housing Choice Voucher complaint by calling 1-800-955-2232 or sending an email to Public Housing’s Customer Service at HUD-PIHRC@tngusa.net.
- Bad landlords in federal housing: Many landlords have been fined or prevented from doing business with the federal government because they failed to provide safe and decent housing for the poor, while benefiting from taxpayer funds. Find out how to report a bad landlord.
- Fraud, waste, and abuse: If you are aware of fraud, waste, and abuse in HUD programs and operations, report it to HUD’s Inspector General Hotline.
Other resources and helpful hotlines
- Call 211 from any phone or visit 211.org to connect to emergency assistance and other support services in your community. You can ask about basic need items (like baby essentials), nutrition programs, housing options, employment, and healthcare. All calls are confidential and can be made anonymously. Callers can request translations services for 180 languages.
- Call the USDA National Hunger Hotline at 1-866-348-6479 or 1-877-842-6273 for Spanish. The hotline operates Monday through Friday, 7:00 AM to 10:00 PM Eastern Time.
- Find your local Food Bank if you are facing hunger or food insecurities.
- States and territories have developed childcare-specific COVID-19 guidance and resources for families and childcare providers. Find childcare resources in your state or territory.
- Substance Abuse and Mental Health Services Administration (SAMHSA) Hotline: Individuals and family members facing mental health or substance abuse disorders can call 1-800-662-4357. This service refers callers to local treatment facilities, support groups, and community-based organizations. It is confidential, free, and available 24/7. Services are available in English and Spanish.
- National Suicide Prevention Lifeline: Call 1-800-273-8255 to confidentially provide counseling services at a crisis center in your area. Available 24/7.
- Veteran’s Crisis Line: Call 1-800-273-8255 and press “1” to talk confidentially if you have thoughts of hurting yourself or thoughts of suicide. Available 24/7 to Veterans and Service members in crisis (and their families and friends).
- National Domestic Violence Hotline: 1-800-799-7233 or TTY 1-800-787-3224 is a confidential hotline for anyone experiencing domestic violence, looking for information, or questioning unhealthy aspects of their relationship. If you can’t speak safely on the phone, text LOVEIS to 1-866-331-9474 or visit the website to start an online chat.
- Childhelp National Child Abuse Hotline: 1-800-422-4453 is available 24/7 to talk confidentially with anyone experiencing child abuse, seeking resources or information, and referrals.
- RAINN Sexual Assault Hotline: 1-800-656-4673 is available 24/7 to talk confidentially with anyone experiencing sexual violence and needing crisis support.
- National Runaway Safeline: 1-800-786-2929 provides support to at-risk youth and their families 24/7 through phone, email, and live chat.
- National Human Trafficking Resource Center: 1-888-373-7888 is available 24/7 to confidentially provide help to victims of human trafficking.
- The Disaster Distress Helpline: 1-800-985-5990 is a national hotline that provides immediate crisis counseling to people who are experiencing emotional distress related to natural or human-caused disasters.
Page last updated: June 25, 2021