www.hudclips.org 


U. S. Department of Housing and Urban Development
Washington, D.C. 20410-8000

 
OFFICE OF THE ASSISTANT SECRETARY
FOR HOUSING-FEDERAL HOUSING COMMISSIONER
 
July 24, 1997
 
MORTGAGEE LETTER 97-33
 
TO: ALL APPROVED MORTGAGEES
 
SUBJECT: Single Family Loan Servicing - Internet Access to Single Family
Portfolio through FHA Connection
 
Effective July 14, 1997, mortgagees will be able to access their Single
Family Portfolio via internet through the "FHA Connection" program.
Mortgagees and their designated service bureaus will be able to receive
upon request, a file of their Single Family servicing portfolio for
downloading. The function allows the requestor to select parameters for the
file or to view information for a single case online. Instructions for
requesting and retrieving reports are provided in online help screens
within the application.
 
To use this new feature of FHA Connection, your Application Coordinator
must add this application to your ID. To obtain access to FHA Connection or
for additional information on adding new applications to your ID, please
see Mortgagee Letter  97-14 .
 
Mortgagees must send a request via e-mail to sf_premiums@hud.gov if they
want their service bureau to be able to retrieve their portfolio reports.
The request must include (1) Mortgagee information: the mortgagee company
name, HUD mortgagee ID number, mortgagee contact name with telephone number
and e-mail address and (2) service bureau information: company name,
mailing address, contact name with telephone number and e-mail address.
 
The portfolio file will be available via "Direct Connect" at a later date
for those mortgagees or service bureaus which make arrangements with HUD.
 
The current method of obtaining your portfolio report will be continued to
allow time for transition to the new method. Additionally, portfolio report
by "holding mortgagee" will not be available via internet in the first
version of the program scheduled for release in July 1997. Notice will be
provided prior to eliminating the current process.
 
Please see attachment that explains procedures for accessing portfolio
information via FHA Connection for mortgagees and service bureaus.
Sincerely yours,

Nicolas P. Retsinas
Assistant Secretary for Housing-
Federal Housing Commissioner
 
Attachment
 
                    Accessing FHA Connection/Portfolio
                 Information for Mortgagees/Service Bureaus
 
Prerequisites:
 
1.   Subscription to an Internet service provider (e.g.,
     CompuServe; Erol's) for access to the World Wide Web.
 
2.   Internet browser software for viewing information on the
     Internet (Netscape Navigator 2.02 or higher, or Microsoft
     Internet Explorer version 3).
 
3.   FHA-assigned User ID.  Registration is provided through the
     Internet at https://entp.hud.gov/clas/.
 
4.   Compatible unzip software to uncompress Portfolio files
     (e.g., InfoZIP UnZip 5.20 or later, PKWARE PKUNZIP 2.04g or
     later, and WinZIP 6.2 or later).  Some of these products are
     available free on the Internet
     (http://www.cdrom.com/pub/infozip/UnZip.html).
 
Procedure for Accessing FHA Connection/Monthly Premiums
 
1.   Start the Internet browser.
 
2.   Enter the Internet location: https://entp.hud.gov/clas/.
 
3.   Select Sign On to log on to the FHA Connection
     (continue to next step).
 
     -or-
 
     Select About this Site & Registration to get
     information about the FHA Connection and/or register for a
     User ID.
 
4.   Enter FHA Connection User Name (ID) and Password in the
     pop-up window provided.
 
       -- Data entry is case-sensitive.
 
5.   Select Monthly Premiums in the Single Family FHA
     screen.
 
Procedure for Requesting a Portfolio File
 
1.   Select Portfolio from the list in the Monthly
     Premiums screen.
 
2.   Enter any information needed for requesting the file.
 
3.   Select the Send button to send the file request to
     HUD.  You will be informed of approximately how long it will
     take to generate the file.
 
       -- You will be informed of approximately how long it will
          take to generate the file.
 
4.   When the time arrives for the file to be ready, select the
     Retrieve Files button in either the Monthly Premiums
     screen or the Succeessful Portfolio Request screen.
 
       -- When a file is requested for a single case, the results
          are immediately displayed on the screen.
 
5.   Follow the instructions in the Retrieve Files screen to view
     or download a Portfolio file.
 
Getting Help
 
Call FHA Connection Helpline (202) 708-0764
 
View Monthly Premiums Online Help screens
 
Send e-mail to SF Administration (through Monthly Premiums screens)
 
Call HUD Lender Representative (non-technical questions)