www.hudclips.org U. S. Department of Housing and Urban Development Washington, D.C. 20410-8000 February 23, 1996 MORTGAGEE LETTER 96-11 TO: ALL APPROVED MORTGAGEES ATTENTION: SINGLE FAMILY SERVICING MANAGERS SUBJECT: Early Intervention For Curing Defaulted Mortgages This is to reemphasize HUD's servicing requirements regarding the utilization of early intervention as a vehicle for curing defaulted mortgages. The Department also encourages lenders to apply those methods whenever appropriate. In accordance with 24 CFR 203.501, lenders must consider the comparative effects of their elective servicing actions, and must take those appropriate actions which can reasonably be expected to generate the smallest financial loss to the Depart- ment. Therefore, a successful servicing strategy considers each defaulted mortgage individually; and, based on the circumstances involved, executes a plan which will eliminate the default and prevent a foreclosure. Prompt action is almost always required to cure a default. It is, therefore, particularly important that lenders address a default immediately to prevent it from becoming more serious. In an effort to clarify misunderstandings of various alternatives available to homeowners whose mortgages are in a defaulted status, and to reduce delays in obtaining assistance, the Department urges lenders to refer those homeowners to HUD- approved housing counseling agencies early in the default period. Counseling agencies have established long-standing relationships with many facets of the business community, and have assisted in producing debt payment plans that enable financially troubled homeowners to retain their homes. They possess a thorough knowledge of local (public and private), State, and Federal resources which may be available to homeowners who are experiencing financial difficulties. Early intervention that identifies and attempts to resolve homeowners' underlying problems has a much better chance of correcting the mortgage default. To repeat, early referral to a HUD-approved housing counseling agency is essential. Utilizing alternatives to foreclosure is a positive action which benefits both lenders and homeowners. Therefore, lenders should review accounts in default to determine which available foreclosure avoidance strategy may be most appropriate. An extended temporary forbearance (Special Forbearance) is often enough to cure a default; however, at other times, more long-term solutions such as refinancing, mortgage modification, prefore- closure sale, or deed-in-lieu of foreclosure, are appropriate and should be considered. Refer to Chapter 7, Paragraph 7-11, HUD Handbook 4330.1 REV-5, (Administration of Insured Home Mortgages) for additional information regarding foreclosure avoidance. We appreciate your cooperation in this matter. Sincerely yours, Nicolas P. Retsinas Assistant Secretary for Housing- Federal Housing Commissioner .