How and Where to File An Installation Complaint

    Find Your State Contact

    To find the Manufactured Home Installation Program contact for your state, use the table below and click on your state's abbreviation. 


    If your state does not have its own installation program (state in orange), you may contact HUD's Office of Manufactured Housing Programs.

     

    OFFICE OF MANUFACTURED HOUSING PROGRAMS
    US Department of Housing and Urban Development
    451 Seventh Street, SW, Room 9170
    Washington, DC 20410-8000
    Telephone: (202) 402-2698 or (800) 927-2891.
    FAX: (202) 708-4213
    Email: mhs@hud.gov

     

    ALABAMA
    Steve Pinckard, Administrator
    Alabama Manufactured Housing Commission
    350 South Decatur Street
    Montgomery, AL 36104-4306
    PH: (334) 242-1418
    FAX: (334) 240-3178
    Email: steve.pinckard@amhc.alabama.gov



    ARIZONA
    Tara Brunetti, Assistant Deputy Director
    Arizona Department of Housing
    Office of Manufactured Housing
    1110 West Washington, Suite 280
    Phoenix, AZ 85007-2957
    PH: (602) 771-1035
    FAX: (602) 771-1002
    Email: tara.brunetti@azhousing.gov


    ARKANSAS
    Aaron Howard, ASQ CQA
    Director
    Arkansas Manufactured Home Commission
    900 West Capitol Avenue, Suite 400
    Little Rock, AR 72201
    PH:(501) 324-9032
    FAX: (501) 683-3638
    Email: aaron.howard@arkansas.gov

     

    CALIFORNIA
    John J. Westfall, District Representative II
    Department of Housing and Community Development
    Manufactured and Factory-Built Housing Programs
    9342 Tech Center Dr., Suite 500
    Sacramento, CA 95826
    PH: (916) 263-7430
    FAX: (916) 263-4713
    Email: john.westfall@hcd.ca.gov

    Suraj Dutta, Codes and Standards Administrator
    Department of Housing and Community Development
    Manufactured and Factory-Built Housing Programs
    9342 Tech Center Dr., Suite 500
    Sacramento, CA 95826
    Email: suraj.dutta@hcd.ca.gov

    Program Mailing Address:
    P.O. Box 278180
    Sacramento, CA 95827-8180
     

    COLORADO
    Samuel W. Albrecht, Director
    Office of Regulatory Oversight
    Department of Local Affairs, Division of Housing
    1313 Sherman Street, #321
    Denver, CO 80203-2244
    PH: (303) 864-7838
    FAX: (303) 864-7857
    Email: sam.albrecht@state.co.us


    DELAWARE
    David C. Mangler, Director
    Department of State
    Division of Professional Regulation
    Delaware Manufactured Home Installation Board
    861 Silver Lake Blvd., Suite 203
    Dover, DE 19904
    PH: (302) 744-4500
    FAX: (302) 739-2711
    Email: david.mangler@state.de.us

    Designee:
    Alison Warren


    FLORIDA
    Tomy Houseworth
    Operations Services Manager
    Department of Highway Safety and Motor Vehicles
    Division of Motorist Services
    Manufactured Housing Section
    318 S.E. 25th Ave.
    Ocala, FL 34431
    PH: (352) 512-6799
    Email: tomyhouseworth@flhsmv.gov

    Designees:
    Bobbie Wilson
    Ocala Field Supervisor, IPIA Program
    Manufactured Housing Section
    318 SE 25th Avenue
    Ocala, FL 34431
    PH: 352-512-6793
    Fax: 352-732-1459
    Email: bobbiewilson@flhsmv.gov

    Ellen Saint Vil
    Tampa Field Supervisor
    IPIA, SAA, Installation Programs
    Manufactured Housing Section
    5701 E Hillsborough Avenue Suite 2228
    Tampa, FL 33610
    PH: 813-302-5036
    Fax: 813-612-7131
    Email: ellensaintvil@flhsmv.gov
     

    GEORGIA
    Keith Shadix
    Director
    Manufactured Housing Division
    State Fire Marshal's Office
    #2 Martin Luther King Jr. Drive, #920 West Tower
    Atlanta, GA 30334
    PH: (404) 656-9498
    Email: manhousing@oci.ga.gov

     

    IDAHO
    Mike Davis
    Inspector/Advisor, Idaho SAA/IPIA Coordinator
    State of Idaho
    Division of Occupational and Professional Licenses
    11341 W. Chinden Blvd.
    Boise, ID  83714
    PH: 208-332-7132
    FAX: 208-855-2164
    Email: mike.davis@dopl.idaho.gov

     

    INDIANA
    Deanna Alexander, Director
    Indiana Professional Licensing Agency
    Indiana Real Estate Commission
    Real Estate Appraiser Licensure and Certification Board
    Home Inspectors Licensing Board
    Manufactured Home Installer Licensing Board
    Indiana Auctioneer Commission
    402 W. Washington Street, Room W072
    Indianapolis, IN 46204
    PH: (317) 234-3009
    FAX: (317) 233-4236
    Email: dealexander@pla.in.gov
    Website: www.pla.in.gov
     

    IOWA
    Manufactured Housing Coordinator
    State Fire Marshal's Division
    215 E. 7th Street
    Des Moines, IA 50319-0047
    PH: (515) 725-6157
    FAX: (515) 725-6140


    KANSAS
    Randy Holm, Program Manager
    Kansas Housing Resources Corporation
    611 S. Kansas Avenue, Suite 300
    Topeka, KS 66603-3812
    PH: (785) 217-2062
    FAX: (785) 232-8084
    Email: rholm@kshousingcorp.org

    Designee:
    Ryan Vincent
    Deputy Director/General Counsel
    PH: (785) 217-2001
    FAX: (785) 232-8084
    Email: rvincent@kshousingcorp.org
     

    KENTUCKY
    Kevin Dotson, Director, Building Codes Enforcement
    Department of Housing, Building, and Construction
    Manufactured Housing Division
    101 Sea Hero Road, Suite 100
    Frankfort, KY  40601
    PH: 502-573-1795
    FAX: 502-573-1059
    Email: kevin.dotson@ky.gov

     

    LOUISIANA
    Bryan J. Adams, SAA Director/Administrator
    State Fire Marshals Office
    Manufactured Housing Division
    8181 Independence Blvd.
    Baton Rouge, LA 70809
    PH: (225) 925-4911 or 1(800) 256-5452
    FAX: (225) 925-3813
    Email: Bryan.Adams2@la.gov

    Designee: Troxie Snearl
    Email: Troxie.Snearl@la.gov

     

    MAINE
    Peter Holmes, Executive Director
    Maine Manufactured Housing
    Department of Professional and Financial Regulations
    35 State House Station
    Augusta, ME 04333-0035
    PH: (207) 624-8618
    Direct: (207) 624-8678
    FAX: (207) 624-8637
    Email: peter.t.holmes@maine.gov

     

    MINNESOTA
    Jason Kelzer, Manufactured Structures Supervisor
    Minnesota Department of Labor and Industry
    Construction Codes and Licensing Division
    443 Lafayette Road North
    St. Paul, MN 55155-4341
    PH: (651) 491-0750
    Email: jason.kelzer@state.mn.us

    Designee: Herman Hauglid
    PH: (651) 284-5870
    Email: herman.hauglid@state.mn.us

     

    MISSISSIPPI
    Connie Dolan
    Fire Marshal, State Chief Deputy
    Manufactured Housing Division
    State Fire Marshal's Office
    Woolfolk State Office Building
    660 North Street, Suite 100B
    Jackson, MS 39202
    Email: firemarshal@mid.state.ms.us

    Designee: Timothy Fagerburg
    Compliance Inspector Supervisor
    PH: (601) 359-1071
    Email: timothy.fagerburg@mid.ms.gov


    MISSOURI
    David Freeman, Manufactured Housing Program Manager
    Missouri Public Service Commision
    Manufactured Housing and Modular Units Programs
    200 Madison Street, Suite 500
    P.O. Box 360
    Jefferson City, MO 65102-3254
    PH: (800) 819-3180
    FAX: (573) 522-2509
    Email: david.freeman@psc.mo.gov

     

    NEVADA
    Stephen G. Aichroth, Administrator
    Department of Business and Industry
    Manufactured Housing Division
    1830 College Parkway, Suite 120
    Carson City, NV 89706
    PH: (775) 684-2950
    FAX: (775) 684-2949
    Email: steve.aichroth@mhd.state.nv.us

    Designee: Tim Whitright, Deputy Administrator

     

    NEW HAMPSHIRE
    Rick Wisler, Administrator III
    OPLC Real Estate Commission
    Board of Manufactured Housing
    121 South Fruit Street
    Concord, NH 03301
    PH: 603-271 -0606
    FAX: 603-271-6990
    Email: ricky.wisler@oplc.nh.gov


    NEW MEXICO
    Clay Bailey, Director
    Regulation and Licensing Department
    Construction Industries Division and 
    Manufactured Housing Division
    5500 San Antonio Drive NE - Suite F
    Albuquerque, NM 87109
    PH: (505) 222-9808
    Email: clay.bailey@state.nm.us

    Designee: Jesus Carrasco
    Email: jesus.carrasco@state.nm.us
     

    NEW YORK
    William E. Sherman
    Assistant Director for Inspection and Manufactured Housing
    New York Department of State
    Division of Building Standards and Codes
    One Commerce Plaza
    99 Washington Avenue, Suite 1160
    Albany, NY 12231-0001
    PH: (518) 474-4073
    FAX: (518) 486-4487
    Email: william.sherman@dos.ny.gov



    NORTH CAROLINA
    Keisha Hoggard, Program Manager
    Office of the State Fire Marshal
    Manufactured Building Division
    1429 Rock Quarry Road, Ste. 105
    Raleigh, NC  27610
    PH: (919) 647-0053
    Email: keisha.hoggard@ncdoi.gov

    Mailing Address:
    1202 Mail Service Center
    Raleigh, NC 27699-1202

    Designee for Subpart I Issues:
    Pat Walker, Technical Advisor
    PH: (919) 215-0470
    Email: pat.walker@ncdoi.gov

     

    NORTH DAKOTA
    Maria Effertz, Director
    North Dakota Department of Commerce
    Division of Community Services
    1600 East Century Avenue, Suite 6
    P.O. Box 2057
    Bismark, ND 58502-2057
    PH: (701) 328-5300
    FAX: (701) 328-5320
    Email: meffertz@nd.gov

    Designee: Rory J. Hoffmann
    North Dakota Department of Commerce
    Division of Community Services
    107 2nd Avenue NW
    Medina, ND 58467-7303
    PH: (701) 486-3330
    FAX: (701) 486-3329
    Email: rjhoffmann@nd.gov

     

    OHIO
    Jaqueline T. Williams, Executive Director
    Ohio Department of Commerce
    Division of Industrial Compliance
    6606 Tussing Road
    Reynoldsburg, OH 43068
    PH: (614) 644-2223
    FAX: (614) 644-2618
    Email: ic@com.state.oh.us

     

    OKLAHOMA
    John W. Maile
    Oklahoma Used Motor Vehicle and Parts Commission
    2401 NW 23rd Street, Suite 57
    Oklahoma City, OK 73107
    PH: (405) 521-3600
    FAX: (405) 521-3604
    Email: john.w.maile@umvpc.ok.gov

     

    OREGON
    Alana Cox, Administrator
    Oregon Building Codes Division
    Department of Consumer and Business Services
    Building Codes Division
    1535 Edgewater Street, NW
    Salem, OR 97304-4635
    PH: (503) 378-4133
    Email: alana.cox@dcbs.oregon.gov

    Designee:
    Mark Campion
    Policy Analyst
    SAA/IPIA Coordinator
    PH: (503) 779-9937
    Email: mark.campion@dcbs.oregon.gov

    Mailing Address:
    Oregon Building Codes Division
    1535 Edgewater Street NW
    P.O. Box 14470
    Salem, OR 97309-0404

     

    SOUTH CAROLINA
    Maggie Smith, Board Executive
    South Carolina Building Codes Council 
    SC Manufactured Housing Board
    South Carolina Department of Labor, Licensing, and Regulation
    110 Centerview Drive
    Columbia, SC 29211
    PH: (803) 896-4688
    FAX: (803) 896-4814
    Email: maggie.smith@llr.sc.gov

    Mailing Address:
    P.O. Box 11329
    Columbia, SC 29211-1329

     

    TENNESSEE
    James (Jim) Hightower, Director
    Manufactured Housing and Modular Building Section
    Tennessee State Fire Marshal's Office
    Tennessee Department of Commerce and Insurance
    Division of Fire Prevention
    500 James Robertson Parkway
    10th Floor, Davy Crockett Tower
    Nashville, TN 37243
    PH: (615) 253-5317
    FAX: (615) 741-9388
    Email: jim.hightower@tn.gov

    Designee: Danny Isleyen, IPIA/SAA Program Manager 
    PH: (629) 259-0280
    Email: danny.isleyen@tn.gov


    TEXAS
    Jim R. Hicks, Executive Director
    Manufactured Housing Division
    TX Department of Housing and Community Affairs
    George H.W. Bush State Office Building
    1801 N Congress Ave., Suite 11.400
    Austin, TX 78701
    PH: (512) 475-3589
    FAX: (512) 936-9635
    Email: james.hicks@tdhca.texas.gov

    Mailing Address:
    P.O. Box 12489
    Austin, TX 78711-2489

    Designee: Cindy Bocz, Manager
    PH: (512) 475-2884
    FAX: (512) 463-7951
    Email: cindy.bocz@tdhca.texas.gov


    UTAH
    Stephen Duncombe, Bureau Manager
    State of Utah
    Div. of Occupational and Professional Licensing
    P.O. Box 146741
    160 E. 300 South
    Salt Lake City, UT 84111-6741
    PH: (801) 530-6720
    FAX: (801) 530-6511
    Email: sduncombe@utah.gov

    Alternate: Sharon Smalley, Board Secretary
    PH:  (801) 530-6163
    Email: ssmalley@utah.gov

    VIRGINIA
    Jeff Brown, Director 
    Division of Building and Fire Regulation
    VA Department of Housing and Community Development
    Main Street Centre
    600 East Main Street, Suite 300
    Richmond, VA 23219
    PH: (804) 371-7161
    FAX: (804) 371-7092
    Email: jeff.brown@dhcd.virginia.gov

     

    WASHINGTON
    Charles Parton
    FAS Technical Specialist
    SAA/IPIA Administrator
    Installer Certification
    Department of Labor and Industry
    P.O. Box 44420
    Olympia, WA 98504-4420
    PH: (509) 454-3785
    Email: pacs235@lni.wa.gov

    Mailing Address:
    SAA/Installer
    P.O. Box 44420
    Olympia, WA 98504-4220

    Factory Assembled Structures
    P.O. Box 44430
    Olympia, WA 98504-4220
    PH: (360) 902-5225 or (800) 647-0982, option 5 and 6
    FAX: (360) 902-5229
     

    WEST VIRGINIA
    Mitchell E. Woodrum, Commissioner
    Division of Labor
    1900 Kanawha Boulevard, East
    State Capitol Complex - Building 3, Room 200
    Charleston, WV  25305
    PH: 304-558-7890
    FAX: 304-558-2447
    Email: MHBoard@wv.gov 


    WISCONSIN
    Branden Piper
    Division of Industry Services Administrator
    Wisconsin Department of Safety and Professional Services
    4822 Madison Yards Way
    P.O. Box 7302
    Madison, WI 53705
    PH: (608) 267-9420
    FAX: (608) 267-9723
    Email: branden.piper@wisconsin.gov

    Designee: Kirk Ruetten, Section Chief
    PH: (920) 492-6505
    Email: kirk.ruetten1@wisconsin.gov