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CAPITAL NEEDS ASSESSMENT ELECTRONIC TOOL (CNA e-TOOL)

The Capital Needs Assessment Electronic Tool (CNA e-Tool) automates and standardizes the initiation, preparation, submission, review, and approval of a capital needs assessment for the Office of Multifamily Housing. Version 3.2 is a cloud-based application that is now fully equipped to support 25 programs within three Office of Multifamily Housing Program Offices: (1) Asset Development, (2) Asset Management, and (3) Asset Recapitalization.

Submit your questions about CNA e-Tool to CNAeTool@hud.gov.

RESOURCES AVAILABLE FOR ALL USERS

Instructions	Communications/Updates
CNA e-Tool 3.2 User Guide (PDF)(updated February 2024) CNA e-Tool v 3.2 Components & Alternatives CNA e-Tool v 3.2 Repair Needs Analysis Guidance on Returned CNAs (New) Version 3.2 User Path Matrix (PDF) User Basics Tutorial (Web Portal) CNA e-Tool 3.0 Technical Tips (PDF) Known Issues and Solutions (updated 10/11/2021	What's New 3.2.4.0 (updated 10/09/2024) Registered Needs Assessor List (updated October 9, 2024) Subscribe to Email List (GovDelivery) for updates and news (Note: After entering the Email Address and click Submit, please click the checkbox for CNA e-Tool.) Release Notes (updated 10/09/2024) CNA-v3.2.4.0 API Updates for External Users (09/27/2024)
Training	User Access
CNA e-Tool Learning Pathway NEW Webinars and Tutorials on 3.0 (Web Portal) HUD Exchange/Training Modules (Web Portal)	CNA e-Tool Property Owner Guide NEW User Access Guide for all User Types (PDF) Video Tutorial on how to get your M-IDs (Web Portal) Rules of Behavior (PDF)
Estimated Useful Life and Financial Planning	EPA Portfolio Manager Reports
Current Inflation and Interest Rates (PDF) Estimated Useful Life Table (PDF)	HUD Custom Reports (PDF)
CNA Related Questions
Business/Policy Questions: CNAeTool@hud.gov Access Issues: email REAC_TAC@hud.gov and/or https://entp.hud.gov/clas/index.cfm

USER SPECIFIC RESOURCES

User: Assessor Preparer	User: PAE Submitter
Assessor CNA eTool Login (Use Google Chrome Web Browser) How to Get Your M-ID: Assessor (PDF) Needs Assessor Coordinator Video Tutorial (updated 2/17/2022) Assessor Access Assistance: Contact REAC-TAC Help Desk (Email) \| Phone: (888) 245-4860	PAE CNA eTool Login (Use Google Chrome Web Browser) How to Get Your M-ID: PAE (PDF) Responsibilities of PAE Coordinator in Secure Systems PAE Access Assistance: Contact REAC-TAC Help Desk (Email) \| Phone: (888) 245-4860
User: FHA Lender Submitter	User: RAD PHA Submitter
Lender CNA eTool Login (Use Google Chrome Web Browser) RfR Financial Factors Tool (XLSX) For Access Assistance to FHA Connection (Web Portal) please contact your lender coordinator	PHA CNA eTool Login (Use Google Chrome Web Browser) How to Get Your M-ID: PHA (PDF) PHA Coordinator Video Tutorial (updated 2/17/2022) PHA Access Assistance: Contact REAC-TAC Help Desk (Email) \| Phone: (888) 245-4860
User: HUD Reviewer
HUD Staff CNA eTool Login (Use Google Chrome Web Browser) RfR Financial Factors Tool (XLSX) Tutorials for HUD Staff (Web Portal) Recap Staff Specific Training (Web Portal) LAN Password Issues Support: please call HITS Help Desk at 1-888-297-8689

PUBLICATIONS AND ANNOUNCEMENTS

Notices and Memos

Publications

Operational Bulletins

Multifamily MAP Guide -See Appendix A.5.7 (Web Portal)

The Government Paperwork Elimination Act (GPEA) (P.L. 105-277, Title XVII) allows citizens to use electronic technologies when filing information with, or retrieving it, from the Federal Government. The online mode of information collection will assist HUD with complying with the provisions of GPEA. Public reporting burden for this collection of information is estimated to average forty hours per response. Responses are mandatory and approved under OMB control number 2502-0505. This agency may not collect information and you are not expected to respond, unless the survey displays a currently valid OMB control number. This information is being collected under Public Law 101-625 which requires the Department to implement a system for insuring mortgages under Sections 207,221,223,232, or 241 of the National Housing Act. The information will be used by HUD to approve rents, property appraisals, and mortgage amounts, and to execute a firm commitment. Confidentiality to respondents is ensured if it would result in competitive harm in accord with the Freedom of Information Act (FOIA) or if disclosure could impact HUD’s ability to provide housing units under the referenced sections of the Act.

Last updated: 10/09/2024