If a requester is not happy with the service they have received from their FOIA Requester Service Center or the FOIA Public Liaison for their geographical region they may contact the Office of Government Information Services.

The Office of Government Information Services

The Office of Government Information Services (OGIS) is a Freedom of Information Act (FOIA) resource for the public and the government. OGIS was established under the OPEN Government Act of 2007, codified at 5 U.S.C. 552(h). the Office of Government Information Services (OGIS), reviews Freedom of Information Act (FOIA) activities government-wide and helps to resolve FOIA disputes between Federal agencies and requesters.

Visit OGIS's website