How can we help?
Homelessness
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please dial 2-1-1 and contact a homeless service provider in your area.
- Dial 2-1-1.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://www.211.org/about-us/your-local-211 and enter your zip code to find the number for your local office. - Contact a homeless service provider
- Search justshelter.org to find community organizations working to preserve affordable housing, prevent eviction and reduce family homelessness
- For additional local resources, please visit MyKY.info
- Veterans:
Contact the VA medical center near youand mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838 - Persons Experiencing Violence:
- Kentucky Violence Prevention Program
- The National Domestic Violence Hotline: (800) 799-7233
Affordable Places to Live
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Speak to a HUD Approved Housing Counselor for advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455)
- Contact your Local Public Housing Authority to inquire about information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
Find a list of Public Housing Authority contacts by State or call (800) 955-2232 for help to find your local Public Housing Authority. - Use the HUD Resource Locator to find affordable housing opportunities near you. Click on "Find Affordable Housing" and input your Zip Code or City/State. When the Housing Resources appear click on the magnifying glass in the bottom righthand corner for the listing.
**Please note, the HUD Resource Locator does not show property vacancy. Please call the management company to inquire about vacancies, wait lists or the application process.- HUD does not have applications for these properties.
- HUD does not have information about the vacancies in these properties.
- HUD does not maintain waiting lists.
HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs. In addition, there are apartment complexes that offer Section 8 rental assistance through HUD’s Multifamily Housing programs. You can find the listing on the HUD Resource Locator below.
- Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
- Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status.
- To apply, contact your local Public Housing Authority.
Housing Choice Voucher (commonly known as Section 8)
- The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
- Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
- To apply, contact your local Public Housing Authority. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
Use the HUD Resource Locator to find affordable housing opportunities near you. Click on "Find Affordable Housing" and input your Zip Code or City/State. When the Housing Resources appear click on the magnifying glass in the bottom righthand corner for the listing.
**Please note, the HUD Resource Locator does not show property vacancy. Please call the management company to inquire about vacancies, wait lists or the application process.
- HUD does not have applications for these properties.
- HUD does not have information about the vacancies in these properties.
- HUD does not maintain waiting lists.
- Low-Income Housing Tax Credit (LIHTC) Properties
A tax credit property is owned by a developer or landlord who participates in the Low-Income Housing Tax Credit (LIHTC) program run by Kentucky Housing Corporation (KHC). These owners can claim tax credits for renting some or all units to low- or moderate- income tenants at restricted rent. LIHTC rents are not based on tenant’s income but instead set by the use restriction tied to the unit. Note: LIHTC owners accept Section 8 voucher tenants.
To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income, but instead is set by the use restrictions tied to the unit.To get further information on LIHTC properties, contact Kentucky Housing Corporation for more information, dial (800) 633-8896 or see the LIHTC database.
- USDA Rural Development Multifamily Housing
U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.To search for RD Multifamily Housing Rentals in Kentucky, visit:
Rural Development Multi-Family Housing Rentals for Eastern Kentucky and Western Kentucky. - Kentucky Affordable Housing Directory by Kentucky Housing Corporation
- Local Listings:
You are also advised to check your local city and/or county’s website for additional affordable housing opportunities.
Homeownership
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455)
- Explore Homeowner Assistance Fund (HAF)
- Contact Kentucky Legal Aid
- Learn more about homebuying from HUD's website or the Consumer Financial Protection Bureau
- Speak with a HUD Approved Housing Counselor about becoming a homeowner
A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455). - HUD Community Development Block Grants (CDBG) - Kentucky contacts - HUD provides grant money to communities and those funds may be used to assist homebuyers
- HUD HOME Program - Kentucky contacts - HUD provides grant money to communities designated as participating jurisdictions for assisting homebuyers, offering rental assistance, and other housing initiatives
- Community Ventures Corporation Kentucky Home Financing
- The Kentucky Housing Corporation offers:
Homeownership Programs
Counseling Resources - Habitat for Humanity - Through volunteer labor and donations of money and materials, Habitat builds and rehabilitates simple, decent houses with the help of the homeowner (partner) families
- Federal Home Loan Bank of Cincinnati - serves Kentucky residents by offering various homebuying programs including Welcome Home grants. For more information, you may call 1 (888) 345-224
- Kentucky Association for Community Action - helps to fund housing programs for low-income residents
- Federal Appalachian Housing Enterprise (FAHE) - provides housing assistance in rural, low-income, Appalachian communities
- Housing Partnership, Inc. - provides affordable housing services for residents of Louisville/Jefferson County
- USDA Rural Development - programs that reduce the cost of homeownership for low- and moderate-income families in rural areas
- Find the answer online
- Email us
- Call toll-free (800) CALL-FHA (800-225-5342)
TTY: Dial 7-1-1 (Not available in all areas)
- Use the HUD Home Store to find HUD homes for sale
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342
- Find Information on my FHA loan
- Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources)
- Contact a Secretary-Held Mortgage Servicing Contractor
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342
- Housing counseling
- HOME program contacts - HUD provides grant money to communities designated as participating jurisdictions; some communities may use funds for home improvement assistance
- Community Development Block Grant (CDBG) program contacts - HUD provides CDBG funds to the state of Kentucky (through the Kentucky Department for Local Government) and to communities designated as entitlement communities throughout the state; some communities may use these funds for home improvement assistance
- Predatory lending information if you are seeking a loan
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s home improvements programs.
- USDA Rural Development local office - housing repair and rehabilitation loans
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342
Report Housing Discrimination
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
- Please visit the Fair Housing and Equal Opportunity Page
- File a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
- Online
- Call: (800) 347-3739
Rent Relief & Eviction Resources
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Seek Legal Assistance
- Review HUD’s Step-by-Step guide for people at risk of eviction
- Review frequently asked questions about Evictions in Kentucky
- For financial assistance apply here: Kentucky Eviction Diversion Program
- Speak with a HUD Approved Housing Counselor to help avoid eviction:
A HUD Approved Housing Counseling Agency can offer advice customized to help you prevent eviction. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455) - Tenants Rights and Responsibilities
- For additional local resources, please visit MyKY.info
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455).
- For local resources, please visit MyKY.info
- Get Help Paying Rent and Bills
- Rent Relief Resources
- Contact your local government office
- Find your local community service providers in your area who provide utility assistance. Search by your zipcode to find the county office nearest you and call them directly.
- Contact the Low-Income Home Energy Assistance Program (LIHEAP) Hotline at (800) 246-4221
Speak to a Housing Counselor
- Becoming a homeowner
- Foreclosure assistance
- Reverse mortgages
- Home improvements/repairs to my home
- Renting
Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.
- Search online for a HUD Approved housing counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455)
Housing Quality & Improved Living Conditions
- Select the button "Need More Help?" on this page and write to us
- Resident Information
- REAC Real Estate Assessment Center
- Housing counseling
- HOME program contacts - HUD provides grant money to communities designated as participating jurisdictions; some communities may use funds for home improvement assistance
- Community Development Block Grant (CDBG) program contacts - HUD provides CDBG funds to the state of Kentucky (through the Kentucky Department for Local Government) and to communities designated as entitlement communities throughout the state; some communities may use these funds for home improvement assistance
- Predatory lending information if you are seeking a loan
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
- USDA Rural Development local office - housing repair and rehabilitation loans
- If you have more questions, contact the FHA Resource Center
- Email: answers@hud.gov
- Call: (800) 225-5342
Disaster Resources
Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
- Register with FEMA online
- Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
- Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.
- Reach out to your local Red Cross
- HUD Disaster Resources
- HUD Disaster Line: Call 1-800-304-9320 or email recovery@hud.gov
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 (TTY for hearing impaired - (202) 708-1455).
My Local Office Information
For assistance at all times, we encourage you to utilize the self-help resources above.
If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.
Louisville Field Office
601 W Broadway, Room 110
Louisville, KY 40202
Phone: (502) 582-5251
TTY: Dial 7-1-1 (Not available in all areas)
Fax: (502) 582-6074
Charles E. President Jr., Field Office Director
⚠ In Distress? Reach Out for Help Now
At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.
If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.
988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:
- Call: 988
- Text: 988
- Chat: 988lifeline.org
Trained counselors are here to listen and help, 24/7.
Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:
- Call: 1-800-799-SAFE (7233)
- Text: "Start" to 88788
- Visit: The National Domestic Violence Hotline
Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:
- Call: 1-800-662-HELP (4357)
- TTY: 1-800-487-4889
- Text: Your ZIP code to 435748
- Visit: SAMHSA's National Helpline
Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?
- Find a Housing Counselor: HUD's Housing Counseling Resources
- Call: 800-569-4287 (or 202-708-1455 for TTY) for multilingual assistance or disaster relief assistance.
- Visit: www.findhelp.org