Contacts for HUD Systems

    Active Partners Performance System (APPS)
    Administered by: Multifamily Housing
    Phone: (888) 297-8689, option 5
    Help Desk hours: Monday-Friday, 9am-8pm eastern

    Appraiser Search
    Administered by: Single Family Housing
    Email

    Credit Alert Interactive Voice Response System (CAIVRS)
    Administered by: Single Family Housing

    Development Application Processing System (DAP)
    Administered by: Multifamily Housing
    Phone: (888) 297-8689, option 5
    Help Desk hours: Monday-Friday, 9am-8pm eastern
    Email

    Electronic Grants Management (e-Grants) System
    Administered by: Office of Departmental Grants Management and Oversight
    Phone: (800) 518-4726
    Email

    Empowerment Zone/Enterprise Community (RC/EZ/EC) Address Locator
    Administered by: Community Planning & Development
    Email

    Enterprise Geographic Information System Maps (EGIS)
    (formerly E-Maps)
    Administered by: Community Planning & Development
    Email

    Fair Market Rent History and Documentation Systems
    Administered by: Policy Development & Research
    Phone: (800) 245-2691
    Email

    Family Reporting System (FRS)
    Administered by: Public and Indian Housing
    Email

    FHA Connection
    Administered by: Housing

    Form 50058
    Administered by: Public and Indian Housing

    Integrated Disbursement and Information System (IDIS)
    Administered by: Community Planning & Development

    Lender Assessment Sub-System (LASS)
    Administered by: Single Family Housing
    Email

    Low-Income Housing Tax Credit Database Access
    Administered by: Policy Development & Research
    Phone: (800) 245-2691
    Email

    Multifamily Delinquency and Default Reporting System (MDDR)
    Administered by: Multifamily Housing
    Phone: (888) 297-8689, option 5
    Help Desk hours: Monday-Friday, 9am-8pm eastern
    Email

    Multifamily Delinquency and Default Reporting System Administration (MDDR Administration)
    Administered by: Multifamily Housing
    Email

    Online Property Integrated Information Suite (OPIIS)
    Administered by: Multifamily Housing
    Phone: (202) 708-3193
    Email

    Public and Indian Housing Information Center (PIC)
    Administered by: Public and Indian Housing

    Qualified Census Tract (QCT) Table Generator
    Administered by: Policy Development & Research
    Phone: (800) 245-2691
    Email

    Real Estate Assessment Center (REAC) systems
    (including FASS, MASS, NASS, PASS, QASS, RASS, TASS, WASS and more)
    Administered by: Real Estate Assessment Center

    Real Estate Management System (REMS)
    Administered by: Multifamily Housing
    Phone: 888) 297-8689, option 5
    Help Desk hours: Monday-Friday, 9am-8pm eastern
    Email

    Section 8 Management Assessment Program (SEMAP)
    Administered by: Public and Indian Housing
    Email

    Single Family Housing Claims Processing
    Administered by: Single Family Housing
    Email

    State of the Cities Data Systems
    Administered by: Policy Development & Research
    Phone: (800) 245-2691
    Email

    Tenant Rental Assistance Certification System (TRACS)
    Administered by: Multifamily Housing
    Phone: (888) 297-8689, option 5
    Help Desk hours: Monday-Friday, 9am-8pm eastern
    Email

    Title Eight Automated Paperless Online Tracking System (TEAPOTS)
    Administered by: Fair Housing and Equal Opportunity
    Email